Customer Relationship Management (CRM) and Service Quick Reference: Dictionary with Free Video Lessons and Cheat Sheets

We have collected All of the most frequently used terms, definitions and abbreviations, and in areas of Customer Relationship Management and Service, and put them all together into this one all-inclusive App. Wherever you feel puzzled by any the language or jargon, the App is your powerful dictionary tool.
In addition we have organised knowledge, know-how points and solutions and facts, and put them into cheat sheets. We also carefully selected the insiders video lessons in the App. We aim to provide the comprehensive know-how guide and help you fast grasp the essentials of this sector that would take other people many years to learn.
This App features:
- no internet required, offline dictionary
- latest terms and definitions
- video lessons from experts
- flashcards and self score to test how much you have remembered
- fully browsable and searchable
- cheatsheets for intuitive learning
It is perfect for all professionals and students, people who want to manage customer accounts more productively and those who just want to familiarize themselves with the general knowledge of Customer Relationship Management and Service.